Terms of Use and Sale

Generating a Purchase Order expresses full and unreserved acceptance of each and every one of the General Conditions, as indicated in the "I accept the General Conditions" box of the Purchase Order.

A voucher can be purchased without a specific date. The date can be chosen later by the bearer of the voucher, with a time limit of the validity date that appears according to the conditions of each gift-voucher from the date of purchase.

Once the content has been chosen, you will receive the personalized "Gift Voucher" by email (in the email indicated when registering your user account) and you can print it so that you can deliver it to the beneficiary of the same and it will be received directly by the person indicated at the address provided in the case of having selected a box presente with postal delivery.

If you wish to hire a tailor-made voucher , different from the ones we propose here, you can do so by contacting us (by email info@vouxers.com).

The "Voucher Gift" will be automatically cancelled if the Gift Voucher is not used according to the conditions that will be applied in each gift voucher.

The gift voucher is transferable and may be enjoyed by a person other than the person listed as the "beneficiary".

The prices, contents and services included in the contracted vouchers are correct except for typographical errors, in which case Vouxers Bonos Bienestar reserves the right to modify or cancel any of them, first contacting the client to correct the error or making a full refund of the amounts paid in the last instance.

It is possible that an establishment remains closed during some time of the year due to season or other circumstances, it will be the beneficiary who must be in charge of coordinating the use and consumption of the service depending on both the type of services contracted in the e-voucher and coordinating it during the possible period of use depending on the availability of the same establishment.

Similarly, due to the socio-sanitary situation and following the indications and suggestions of the health and tourism authorities, all establishments have taken anti-covid measures by adopting re-recommendations in this regard in all the facilities of the establishments in order to provide the best service safely in this extraordinary situation, so it is possible that some of the services offered have been modified to adapt them to the indications and regulations in force.

If you have any doubts about these measures, you can consult them, we recommend that you contact them directly with the respective establishments as these may vary over time.

On the other hand, the validity of the experiences is that which appears in the same voucher. This situation can be modified by the establishments due to this socio-sanitary situation, if you already have a gift-voucher you should consult with the same establishment providing the service that will inform you first-hand about the possible modifications of the deadlines in this regard on the telephone number that appears in the same gift-voucher. Finally, any query or incident in this regard that you wish to manage with Vouxers BonosBienestar directly, must be notified by e-mail indicating all the details in order to be documented for all parties and manage the referral matter as efficiently as possible.

In case of conflict, they have preference in this order: Options selected at checkout, Title of the gift voucher, and finally the overview of the voucher. That is, in the face of a disparity between the selectable options contracted and the general description of the voucher, the selection of options made at the time of purchase takes precedence.

If you wish to make more than one presente, each gift voucher will be sent individually to your email (for example, if you buy 3 units of the same voucher, you will receive 3 separate vouchers, which you can then deliver to whoever you wish).

For each purchase order, only one card shipment will be madepresente in a single presentecase.

If you want to receive multiple units of case-presente, you must place as many purchase orders as there are cases-presente desired.

Orders placed before 6 p.m. on weekdays will be prepared on the same day. Orders placed after 6 p.m. or placed on a Saturday or Sunday and on public holidays will be prepared on the next working day.

The delivery time for small towns, Canary Islands and Balearic Islands, is 5 to 7 working days. Orders are not delivered on Saturdays. The transport company is not responsible for delivery delays caused by inclement weather, strikes and other unforeseeable situations.

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